They left me hanging. Came and got my AC temporarily back in action. They called with the parts quote, but I was unable to return the call right away to get the details. When I finally called back the quote was misplaced. No big deal, except I tried for a few weeks after that to get in contact with Doyle's and they never called me back. I was a loyal customer up to this point and always gave great recommendations to others about them. I don't understand why I could not get the unit fixed or just a simple return call maybe saying they were too busy. Unfortunately, now I have to start all over with another company. So much for customer loyalty!
They left me hanging. Came and got my AC temporarily back in action. They called with the parts quote, but I was unable to return the call right away to get the details. When I finally called back the quote was misplaced. No big deal, except I tried for a few weeks after that to get in contact with Doyle's and they never called me back. I was a loyal customer up to this point and always gave great recommendations to others about them. I don't understand why I could not get the unit fixed or just a simple return call maybe saying they were too busy. Unfortunately, now I have to start all over with another company. So much for customer loyalty!