Bottom line: If you want a plumber who does quality work and stands behind his work, even if he makes a mistake, it is NOT this guy.
Curtis Hooks was recommended to me by a very reputable source so I had high hopes of finding a reliable and dependable plumber who focuses on quality of their work.
We hired Curtis to replace two shower/tub faucet assemblies and install a new water softener and filter. We purchased all of the materials with his help at our expense and his advise to help save some money, which was appreciated. He charged $700 which I believe is way more than what was fair for the work that was performed.
After all is said and done, everything 'sort-of' works...both shower pipes are completely loose and not properly attached to the walls and a few other minor issues. Nothing was done with quality work, I assure you.
The pipe that he assembled to connect the new water softener to the new filter is now leaking after just over two months. It is leaking from a joint in the pipe that he clearly installed. I contacted him a week ago to ask him to come fix it and was told that it "looks like a factory defect". I have given him a week to correct this one issue and he has not answered my text since.
Although Curtis 'completed' the jobs he was hired to perform, they were not completed with professionalism or quality workmanship.
I will update this post if he ends up actually owning up to his mistake and fixing the problem, but I am not holding my breath for that.
All USA
Bottom line: If you want a plumber who does quality work and stands behind his work, even if he makes a mistake, it is NOT this guy. Curtis Hooks was recommended to me by a very reputable source so I had high hopes of finding a reliable and dependable plumber who focuses on quality of their work. We hired Curtis to replace two shower/tub faucet assemblies and install a new water softener and filter. We purchased all of the materials with his help at our expense and his advise to help save some money, which was appreciated. He charged $700 which I believe is way more than what was fair for the work that was performed. After all is said and done, everything 'sort-of' works...both shower pipes are completely loose and not properly attached to the walls and a few other minor issues. Nothing was done with quality work, I assure you. The pipe that he assembled to connect the new water softener to the new filter is now leaking after just over two months. It is leaking from a joint in the pipe that he clearly installed. I contacted him a week ago to ask him to come fix it and was told that it "looks like a factory defect". I have given him a week to correct this one issue and he has not answered my text since. Although Curtis 'completed' the jobs he was hired to perform, they were not completed with professionalism or quality workmanship. I will update this post if he ends up actually owning up to his mistake and fixing the problem, but I am not holding my breath for that.