My car wouldn't start Monday morning and after AAA looked at it, we determined it wasn't a battery problem. Thinking it was the starter I called my usual shop in Cary to have it looked at; they told me it would be more than a week before they could look at it. I call several other shops including the dealer and they all said the same thing. Then I called Jay at Renaissance and he was able to look at it immediately. Fortunetly and mysteriously, my car has started 100s of times for them and they can't fix what they can't find. After many hours of searching for the problem and lots of check-ins with me, I am leaving the shop without any work done but also with no bill! That's right, after making me a priority for 2 days, they are letting me go without asking for a penny in labor. I have found my new home! Thanks so much Jay and the team at RAC!!!
My car wouldn't start Monday morning and after AAA looked at it, we determined it wasn't a battery problem. Thinking it was the starter I called my usual shop in Cary to have it looked at; they told me it would be more than a week before they could look at it. I call several other shops including the dealer and they all said the same thing. Then I called Jay at Renaissance and he was able to look at it immediately. Fortunetly and mysteriously, my car has started 100s of times for them and they can't fix what they can't find. After many hours of searching for the problem and lots of check-ins with me, I am leaving the shop without any work done but also with no bill! That's right, after making me a priority for 2 days, they are letting me go without asking for a penny in labor. I have found my new home! Thanks so much Jay and the team at RAC!!!