Horrible customer service and front desk / operator personnel who basically tell you that you're inconveniencing them. Managers are "out to lunch" all day and will not let you call their cell phones. Waited 10 days for a wheelchair cushion and they never even called. The Insurance has been billed for a cushion though, that much is confirmed. Absolutely no sympathy for customers in pain who need medical devices. Wouldn't give them business again if my life depended on it.
All USA
Horrible customer service and front desk / operator personnel who basically tell you that you're inconveniencing them. Managers are "out to lunch" all day and will not let you call their cell phones. Waited 10 days for a wheelchair cushion and they never even called. The Insurance has been billed for a cushion though, that much is confirmed. Absolutely no sympathy for customers in pain who need medical devices. Wouldn't give them business again if my life depended on it.