The worst customer service I’ve ever experienced at any establishment. It took over an hour to sign up for a simple monthly membership. Managers were no help. I had to tell them my phone number so many times that by the last time they had memorized it. It took me 5 minutes to sign up at Planet Fitness and it was cheaper per month and for the sign up fee. I would highly recommend staying away from this gym, but if you can’t, sign up online. Don’t leave it up to the employees.
The worst customer service I’ve ever experienced at any establishment. It took over an hour to sign up for a simple monthly membership. Managers were no help. I had to tell them my phone number so many times that by the last time they had memorized it. It took me 5 minutes to sign up at Planet Fitness and it was cheaper per month and for the sign up fee. I would highly recommend staying away from this gym, but if you can’t, sign up online. Don’t leave it up to the employees.