I give Walmart Pharmacy a 3 because generally I dont have any concerns. I did however pick up 2 prescriptions earlier this week, and I discovered when I got home one of my prescriptions was not in the bag. I went straight home (less than 3 miles) from Walmart. The meds had not fallen out in my car nor were they in the bag. I spoke to Rhonda at the pharmacy and she informed me they showed in their system that the meds were packaged. I inquired if there was a video showing that the meds were packaged and she said, "Actually there is." The person who reviews would be in at 11am and she would call me after he reviewed the video. I did receive a call back that the meds were placed in the bag. With that said, I DON'T KNOW WHAT HAPPENED! But what I will encourage people to do is CHECK YOUR BAG BEFORE YOU LEAVE! I went through the drive thru and I wish I had checked the bag before I pulled off, but that was my mistake. I am just sharing this incident to help someone else.
All USA
I give Walmart Pharmacy a 3 because generally I dont have any concerns. I did however pick up 2 prescriptions earlier this week, and I discovered when I got home one of my prescriptions was not in the bag. I went straight home (less than 3 miles) from Walmart. The meds had not fallen out in my car nor were they in the bag. I spoke to Rhonda at the pharmacy and she informed me they showed in their system that the meds were packaged. I inquired if there was a video showing that the meds were packaged and she said, "Actually there is." The person who reviews would be in at 11am and she would call me after he reviewed the video. I did receive a call back that the meds were placed in the bag. With that said, I DON'T KNOW WHAT HAPPENED! But what I will encourage people to do is CHECK YOUR BAG BEFORE YOU LEAVE! I went through the drive thru and I wish I had checked the bag before I pulled off, but that was my mistake. I am just sharing this incident to help someone else.