This car wash cost me $52 for 2 children to "clean" it, 25$ for another car wash, 900$ for a new touch screen, and several hours of time wasted. I paid $52 for a wash and interior clean. Interior, wheels, and exterior was still dirty. When the what appeared to be 12 year old that was cleaning my car got into the driver seat play driving pushed the clutch and my car started rolling backward toward a car behind it i quilckly walked over as the manager saw it, jumped in and was informed that they were re vacuuming it. After re vacuuming, Upon entering my car, when they claimed they were finished, I noticed my touch screen was severely scratched. Big, long, deep scratches from what appeared to be rocks or something on the rag they used. My car has less than 2500 (two thousand five hundred) miles on it. a manager was summoned. The manager informed me that he did an "investigation". The 12 year old and the 14 year old that did a job u would expect of youngsters said they didn't do it...so therefore it was like that before. So I asked him if he saw it when he drove it into the car wash...he said he didn't. He also informed me that they cant stay in business if they fix things. He also informed me that I didn't see the child pretending to drive my brand new car and send it rolling backward. So I'm a liar. Perfect. Upon attempting to leave, he told me i NEEDED to fill out some paperwork and was standing in my door...i had to tell him to move after informing him I didn't NEED to do anything. I paid $52 to have to spend the rest of my afternoon re washing, vacuuming and cleaning my car, get called a liar, and for them to destroy my touch screen. Folks, avoid them like the plague. They charge top dollar for children cleaning like u would expect a child to do. :( tried to contact owner...nothing. They don't answer phones. Husband tries to talk to manager...wouldnt help at all. What a joke.
All USA
This car wash cost me $52 for 2 children to "clean" it, 25$ for another car wash, 900$ for a new touch screen, and several hours of time wasted. I paid $52 for a wash and interior clean. Interior, wheels, and exterior was still dirty. When the what appeared to be 12 year old that was cleaning my car got into the driver seat play driving pushed the clutch and my car started rolling backward toward a car behind it i quilckly walked over as the manager saw it, jumped in and was informed that they were re vacuuming it. After re vacuuming, Upon entering my car, when they claimed they were finished, I noticed my touch screen was severely scratched. Big, long, deep scratches from what appeared to be rocks or something on the rag they used. My car has less than 2500 (two thousand five hundred) miles on it. a manager was summoned. The manager informed me that he did an "investigation". The 12 year old and the 14 year old that did a job u would expect of youngsters said they didn't do it...so therefore it was like that before. So I asked him if he saw it when he drove it into the car wash...he said he didn't. He also informed me that they cant stay in business if they fix things. He also informed me that I didn't see the child pretending to drive my brand new car and send it rolling backward. So I'm a liar. Perfect. Upon attempting to leave, he told me i NEEDED to fill out some paperwork and was standing in my door...i had to tell him to move after informing him I didn't NEED to do anything. I paid $52 to have to spend the rest of my afternoon re washing, vacuuming and cleaning my car, get called a liar, and for them to destroy my touch screen. Folks, avoid them like the plague. They charge top dollar for children cleaning like u would expect a child to do. :( tried to contact owner...nothing. They don't answer phones. Husband tries to talk to manager...wouldnt help at all. What a joke.