The waiters / waitresses are extremely slow. The food is decent but the time waiting for your order, you could walk around Northgate 3 times in a row before they even serve it to you. Bathrooms are could be cleaned alot better than what they are. Windows have finger prints all over them. The hand sanitizer never works near the bathrooms. I would have given this place a higher rating if the staff was quicker bringing the food out.
My daughter and I had dinner at the Ruby Tuesday at Northgate. Everything was fine, except our waitress. While visiting the restroom to wash our hands we observed our waitress who was also in restroom, fixing her hair, but she failed to wash her hands afterwards.