This is my second time to this salon. The first time was nothing spectacular and I decided to try it again today.
Today was a manicure w/a French twist and a regular pedicure. I went in with a picture and asked if they could copy the picture which was a dark polish and gold "French". The first male (I observed him working on customers) told me it would not look exactly because it appeared the picture used air brush. I said as long as it wasn't jagged and horribly ugly it would be "ok." (I am new in town and have had this done before, just not here.)
A different person did my mani-/pedicure. I showed the picture to the new tech and he acknowledged the picture.
Pedicure was ok--nothing above and beyond, but did take almost an entire hour (an hour for nothing spectacular and no actual foot massage).
When it came to the manicure, I again showed the picture and all of a sudden there was an issue....the kind where now they couldn't do it. The tech went to who I am guessing was the manager and the "manager" came over and repeated the air brush comment and I again said as long as it wasn't horrible. He continued to push back and I said had they said "no" from the get go, I would have picked a different color for both pedicure and manicure. Since I had a Christmas party tonight, I went ahead with the plain color.
During the manicure and clipping around the cuticle, the tech stabbed and pulled the skin on my thumb and it began to bleed. The tech put antiseptic on the "cut" and it continued to bleed even through the maintenance on the other nail. When he came back to the bleeding thumb, he left and said something to the "manager" and his solution was to put glue (looked like the glue they use to adhere tips) on an open wound!! I said "No. Just let me pay for the pedicure and I am leaving."
The man who appeared to be the manager saw I was leaving and said nothing.
I will not be going back and would NEVER recommend this place.
All USA
This is my second time to this salon. The first time was nothing spectacular and I decided to try it again today. Today was a manicure w/a French twist and a regular pedicure. I went in with a picture and asked if they could copy the picture which was a dark polish and gold "French". The first male (I observed him working on customers) told me it would not look exactly because it appeared the picture used air brush. I said as long as it wasn't jagged and horribly ugly it would be "ok." (I am new in town and have had this done before, just not here.) A different person did my mani-/pedicure. I showed the picture to the new tech and he acknowledged the picture. Pedicure was ok--nothing above and beyond, but did take almost an entire hour (an hour for nothing spectacular and no actual foot massage). When it came to the manicure, I again showed the picture and all of a sudden there was an issue....the kind where now they couldn't do it. The tech went to who I am guessing was the manager and the "manager" came over and repeated the air brush comment and I again said as long as it wasn't horrible. He continued to push back and I said had they said "no" from the get go, I would have picked a different color for both pedicure and manicure. Since I had a Christmas party tonight, I went ahead with the plain color. During the manicure and clipping around the cuticle, the tech stabbed and pulled the skin on my thumb and it began to bleed. The tech put antiseptic on the "cut" and it continued to bleed even through the maintenance on the other nail. When he came back to the bleeding thumb, he left and said something to the "manager" and his solution was to put glue (looked like the glue they use to adhere tips) on an open wound!! I said "No. Just let me pay for the pedicure and I am leaving." The man who appeared to be the manager saw I was leaving and said nothing. I will not be going back and would NEVER recommend this place.