Not the Carpet One franchise I grew up knowing in my hometown in PA. This one was a nightmare to deal with. I made over 8 calls made in the span of a month with no returned call or assistance. Husband calls Doug and they finally call back. Maybe they prefer speaking with the man of the house about matters of the house like the olden days. Not impressed. We've been passed back and forth for over 2 months with carpet company with zero luck. What's the point of supporting local business if they don't support back. Will never recommend nor do business with them again. Hoping for a miracle to get what we need replaced under warranty.
All USA
Not the Carpet One franchise I grew up knowing in my hometown in PA. This one was a nightmare to deal with. I made over 8 calls made in the span of a month with no returned call or assistance. Husband calls Doug and they finally call back. Maybe they prefer speaking with the man of the house about matters of the house like the olden days. Not impressed. We've been passed back and forth for over 2 months with carpet company with zero luck. What's the point of supporting local business if they don't support back. Will never recommend nor do business with them again. Hoping for a miracle to get what we need replaced under warranty.